Support Board – Help Desk And chat
Support Board is a powerful, yet easy, solution to communicate with your users. Complete tickets system, chat and dedicated membership system and much more. Everything without coding skills!
Support desk and chat plugin for WordPress. A complete solution for support and communicate with your audience.
The first WordPress plugin with a complete bot integration powered by API.AI by Google.
Support and chat features
- Work immediately Immediate installation and usage by just insert the shortcode.
- Bot Integrate a multilangual bot powered by API.AI.
- Email notifications Notify users and agents by email when a reply is received.
- Tickets system Fast, powerful and user friendly tickets system.
- 100% responsive Fully esponsive for smartphones and tables.
- Agents and users Add and edit users and agents on the admin side.
- WordPress users Login and membership can be also the original WordPress users system.
- Multilingual Fully translatable on admin side and front-end side. 100% compatible with WPML and Right To Left direction (RTL) available. Frond-end is already translated in 13 languages: english, spanish, chinese (simplified 简体中文), chinese (traditional 繁體中文), arabic (العربية), portuguese, dutch, russian, japanese, italian, deutsch, french, polish.
Enjoy the plugin.
- Indipendent users system Dedicated and indipendent users system disconnected from WordPress users.
- Login and registration forms Custom registration form with four optianal fields. User can login with username or email.
- Scroll box Support desk can use a scroll box container that create a inner scrollable area, the box can be also fullwidth.
- Layouts You can choose if show the profile image or not on both registration and conversation.
- Unified administration Manage both support and the chat conversations and tickets in one place.
- Sounds Play a sound when the user receive a new message.
- Members and guest users Show the chat only to registered users or to everyone. Not registered users will be automatically registered as guests.
- Welcome message Send a message to new users automatically. The message is sent only the first time the user visit your website and can play the message sound.
- Follow up message The chat can send a follow up message automatically if no agent or bot reply within 15 seconds. Customize the text message and set the Facebook Messenger and Whatsapp Web links
- Top performance 37kb of JS and 16KB of CSS. Google Font can be disabled on admin.
- Regular updates Like for all our products we guarantee constant updates and bugs fix.
- Colors Change the chat colors.