Envision Advanced Self-Assistant
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Front-end URL : http://188.8.131.52/faqsupport/
Envision Advanced Self-Assistant plugin provides a quick self support to customers without a need of a sales representative. It completely works like a live chat, but with no sales executive handling clients. It responses to customers’ queries in real-time. This plugin also facilitates customers by replacing their queries or questions with the smart question for the quick response. Moreover, this plugin is built in some outclass features, which allow admin to create smart questions, categories & tags, manage question rankings, theme settings, POPup settings, EECOM analytics and more easily via back-end.
Main highlights of this plugin:
– Allow store owner to create smart questions via back-end.
– Give a quick self support to customers with no sales executive handling clients.
– Allow store owner to add and assign different categories and tags to each smart question.
– Response to customers’ queries in real-time.
– Allow admin to manage or update the rank of smart questions.
– Replace customers’ queries or questions with the smart question for fast response.
– Allow admin to manage the entire list of customers as well.
– Help in keeping the complete record of “Reply to Customer.
– Allow admin to change the self assistant POPup widget’s theme settings.
– EASA Front-end POPUP Settings can also be changed.
– Allow admin to create and manage EASA company types.
– Allow admin to create multiple scripts for the “Reply to Customers.
– EECOM analytic details can also be viewed by admin through this plugin.